Category

Hardware and Deployment

What to Do When a Sensor Stops Reporting

VIE's sensor reliability rate is 99.95% across the full deployed fleet. If a sensor stops reporting, the cause is almost always a connectivity issue, not a hardware failure. This article walks through the five-step diagnostic sequence to identify and resolve the problem, starting with the most likely cause.

VIE Sensor and Gateway: Specs, Certifications, and What They Mean

VIE's sensor and gateway are purpose-built for industrial environments. Every specification reflects a deployment reality: outdoor substations, classified hazardous areas, remote sites with no local IT infrastructure, and equipment that must run unattended for years. This article covers the full hardware specification and explains what each certification means in practice.

Understanding myVIE: What You See in the Platform and What to Do With It

myVIE turns a month of continuous transformer vibration, thermal, and oil data into a triage view that shows which assets need attention and which ones do not. The platform shows real-time health metrics, historical trends, alert status, and diagnostic reports — accessible from any browser, with no local software required.

How to Install a VIE Sensor: Self-Install Guide

A VIE sensor installation requires no specialized tools, no IT infrastructure, and no transformer shutdown. Any qualified field technician can complete it. The procedure takes roughly two to four hours per transformer depending on access conditions, and produces a documented installation record through the DeployVIE app.

Connectivity Options for Remote and Classified Sites

VIE's gateway connects over LTE, Wi-Fi, and Ethernet — globally, without local IT infrastructure. For oil and gas, offshore, and remote utility assets, LTE connectivity means VIE deploys where the transformer is, not where the network is. Over-the-air configuration and auto-recovery mean the system continues operating between site visits without manual intervention.